ANVIA Service Guarantee

Corporación Amancaes guarantees 100% pure bottled water and punctual delivery.

Our B2B service framework ensures reliable scheduled dispatch, batch quality certification, and rapid replacement for any defective seals across Peru.

To request service support or schedule adjustments, contact your dedicated account executive.

Reach support via email contacto@anvia.pe

We process replacements or account credits within 48 hours of verification. Your business operations will receive immediate priority handling without extra administrative charges.

Guarantee Terms:

To qualify for immediate dispatch replacement, please ensure that:

• Issues are reported within 5 days

• Batch seals are intact

Exclusions from standard returns:

• Custom-branded enterprise packaging produced under special specifications.

• Water units damaged due to improper storage beyond recommended temperature guidelines.

• Dispenser units modified or serviced by unauthorized third-party technicians.

• Unsealed water containers exposed to external contamination post-delivery.

ANVIA reserves the right to inspect delivered batches prior to issuing account credits or inventory swaps.

Claims Process

Our logistics team manages unit returns directly from your enterprise facility upon claim approval:

Lima, Peru Facility

Corporación Amancaes S.A.C. ensures safe transport logistics for all returned equipment and containers across Metropolitan Lima and regional Peruvian business hubs.

Perks:

Enterprise partners receiving promotional dispenser units or trial hydration packages enjoy identical warranty coverage and dedicated account management services.

For corporate accounts with multiple branches, credits or replacements are issued directly to the primary account holder.

Support

For questions regarding our service guarantee, email soporte@anvia.pe